The Digital Service Ecosystem in the Modern Economic Era and Its Relevance to Educational Services

Abstrak

The development of digital technology has given rise to an integrated service ecosystem that forms the primary foundation for the growth of a modern economy. This study aims to analyze the characteristics of the digital service ecosystem in the context of the modern economy and examine its relevance to innovation and efficiency of educational services. The research method used is a descriptive qualitative approach with data collection through literature studies, digital observation, and document analysis. The results show that the digital service ecosystemwhich includes online platforms, electronic payment systems, big data, and artificial intelligencehas contributed significantly to accelerating the transformation of the education sector toward a technology-based service model. The integration of digital services enables education providers to improve access, personalize learning, and increase managerial efficiency. Furthermore, this study found a close relationship between the dynamics of the digital economy and improving the quality of educational services through administrative digitization, distance learning, and data-driven quality assurance systems. In conclusion, the digital service ecosystem not only strengthens the competitiveness of the modern economy but also serves as a catalyst in building an adaptive, inclusive, and sustainable education system in the era of digital transformation.